Alpro is the European pioneer in developing nutrition products and drinks based on soy. For more than 30 years, Alpro strives for a healthy, sustainable way to produce and sell products.
Alpro has been a LoQutus customer for many years. We have guided them through various steps in the past, and have successfully delivered migration and customization services for their process-driven Enterprise Content Management (ECM) platform.
Today, Alpro faces a multitude of challenges on their dated ECM platform.
To start, the ECM platform needs to give their production and lab teams a way to deliver efficient documentation for working with the machines and material at their plants. These documents are key to the success and safety on the production floors.
In addition, in order to be ISO compliant, these production and lab documents need to be carefully managed and can only be altered by using a controlled process.
With the current cloud movements, Alpro is also challenged to make a choice among the range of alternatives in the complex landscape of on premise, in the cloud, or hybrid deployment content management scenarios. The Marketing department is pushing to get new tools for working in a more digital world, where the barriers between physical and digital are fading.
Finally, the next challenge will be to upgrade their ECM platform to the latest version , allow current state-of-the-art collaboration tools and provide a more integrated experience within the Microsoft stack.
LoQutus has extensive experience with ECM implementations. We don’t just implement solutions, we value the principle of end-to-end capabilities. We start with thorough strategic visioning and take pride in analysing and designing ECM programs.
At Alpro, we applied our approach to ECM on several levels. We introduced an ECM program that could deliver an iterative approach to incremental information development. This management of information for the organisation allows Alpro to draw a strategic blueprint of the future organisation and define a clear roadmap to achieve the future state.
In that blueprint, the central management of content types and taxonomies is crucial to the success of their production and lab documents. Within just a few workshops, Alpro was offered a great deal of insight and guidance on how to approach their content classification effort. Thanks to our hands-on and in-depth perseverance, the coverage of the metadata model was guaranteed to span all of their current and most of their future data requirements.
To optimise the use of production and lab documents, we analysed the business requirements for a consultation page that uses smart filtering and grouping to show the most relevant documents to plant workers. The solution was architected using our in-depth SharePoint know-how using a combination of SharePoint farm-level and client-side technologies in SharePoint 2007. All of this work was done with the migration to a more recent version of SharePoint 2013 in mind and to minimise the amount of rework required in the near future.
To solve the SharePoint Online versus SharePoint on premise question, we used a combination of our ECM functional reference architecture, a Microsoft-suggested comparison method and our own in-house tweaks to provide a fully covered, defendable decision tree. This allows Alpro to evaluate the shift to the cloud at their own discretion, with the best available guidance for their big questions.
As a preferred ECM partner, we provide support and guidance for both SharePoint 2007 and their SharePoint Online environments, guaranteeing dedicated and tailored answers to their most compelling questions.
Alpro is currently rolling out the newly analysed content metadata models and is actively involving their employees to use the new metadata model, which is now synchronised across departments. This allows them to have a single view on documents for the production and lab workers, while the separate departments keep managing their own documents. This centralised consultation vs decentralised management allows everyone to focus on their job, while contributing to a greater goal of information management Walhalla.
In addition, the ISO ambassadors can trust the quality of their documents, as employees submit change requests in a controlled process. This improves the quality of the production and lab documents and leads to higher efficiency and less frustration on the plant floors.
Thanks to the strategic cloud study, Alpro can now make the decision that is right for them with confidence and certainty.
In any ECM program, there is no “end of the line”. For Alpro, the next step is to upgrade to SharePoint 2013 or SharePoint Online. This will provide end users with a new reality of collaboration.
After that, quick wins like contracts management, complaints management, incidents management, rich user communities, digital assets management … are just the tip of the iceberg of the possibilities that await Alpro in their journey into the age of the digital enterprise.